Terms that apply when you shop with PURCHASUM

1. Acceptance of Terms

By accessing or using the PURCHASUM website, browsing our products, creating an account, or placing an order, you agree to these Terms & Conditions and to our applicable Privacy Policy and Return & Refund Policy.

If you do not agree with these terms, please do not use the website or place an order.

2. About PURCHASUM

PURCHASUM is an online retail store offering products across categories including shoes, accessories, watches, dresses, fashion and lifestyle products.

References to “PURCHASUM”, “we”, “us”, or “our” in these Terms mean the operator of the PURCHASUM online store. “You” or “customer” means any person accessing the website or placing an order.

3. Website Use

You agree to use the website only for lawful purposes and in a way that does not interfere with the operation, security, or availability of the website.

• Do not use the website for fraudulent, unlawful, or abusive activities
• Do not attempt to gain unauthorized access to the website or another customer’s account
• Do not copy, reproduce, scrape, or commercially exploit website content without permission
• Provide accurate information when creating an account or placing an order

4. Products & Availability

We make reasonable efforts to display product descriptions, images, sizes, colours, specifications, and availability accurately. However, minor differences in colour or appearance may occur because of screen settings, photography, lighting, or product batches.

Products are subject to availability. PURCHASUM may limit quantities, discontinue products, or correct product information where necessary.

5. Prices & Payments

Product prices displayed on the website are shown in the applicable currency displayed at the time of purchase. Prices, promotions, discounts, and availability may change without prior notice.

You are responsible for providing valid payment and billing information. An order is not considered fully processed until the required payment has been successfully authorized or received.

6. Orders & Confirmation

After placing an order, you may receive an order confirmation. This confirmation acknowledges that we have received your order; it does not necessarily mean that the order has been accepted for fulfilment.

PURCHASUM may cancel or decline an order where there is an inventory issue, pricing or product-information error, suspected fraudulent activity, payment problem, or another legitimate fulfilment issue. If payment has already been received for a cancelled order, the applicable amount will be refunded according to the payment method and circumstances.

7. Shipping & Delivery

PURCHASUM offers delivery to Gulf countries, the United Arab Emirates (UAE), Europe, and other international destinations.

Delivery times are estimates and may be affected by public holidays, weather, courier delays, customs procedures, incorrect address information, or circumstances outside our reasonable control.

• Please provide a complete and accurate delivery address and contact details
• Someone may need to be available to receive the order
• Additional delivery charges, if applicable, will be communicated before order completion

8. Returns & Refunds

Returns, exchanges, refunds, and cancellations are handled according to our separate Return & Refund Policy.

Please review that policy before purchasing so you understand the applicable return window, eligibility requirements, non-returnable items, return shipping arrangements, and refund process.

9. Product Information

We aim to keep product names, descriptions, images, specifications, and prices accurate. If an unintentional typographical, technical, pricing, or product-information error is identified, we reserve the right to correct it and, where appropriate, contact affected customers before fulfilment.

10. Intellectual Property

Unless otherwise stated, the PURCHASUM website and its original content, layout, graphics, text, logos, icons, images, design elements, and software are protected by applicable intellectual-property rights.

You may access the website for personal shopping purposes, but you may not reproduce, modify, distribute, publish, sell, or commercially exploit our protected content without prior written permission.

11. User Accounts

If you create an account, you are responsible for keeping your login information confidential and for activities carried out through your account.

Please notify PURCHASUM promptly if you believe your account has been accessed without authorization. We may suspend or restrict an account where necessary to protect the website, customers, or our business.

12. Privacy

Your personal information is handled according to our Privacy Policy. By using the website and placing an order, you acknowledge that information necessary to process your order may be collected and used for fulfilment, customer support, payment processing, delivery, fraud prevention, and other legitimate business purposes described in the Privacy Policy.

13. Limitation of Liability

PURCHASUM will take reasonable steps to provide a reliable shopping experience, but the website and its content are provided subject to availability and applicable law.

To the extent permitted by applicable law, PURCHASUM is not responsible for losses arising from circumstances beyond its reasonable control, including third-party courier delays, internet or service interruptions, unauthorized access caused by circumstances outside our control, or events that could not reasonably have been prevented.

Nothing in these Terms is intended to exclude or limit any consumer right or liability that cannot lawfully be excluded or limited under applicable law.

14. Changes to These Terms

PURCHASUM may update these Terms & Conditions from time to time to reflect changes to our website, products, services, processes, or legal requirements.

The updated version will be posted on this page with a revised “Last updated” date. Your continued use of the website after an update means you acknowledge the updated Terms, subject to applicable law.

15. Contact Us

If you have questions about these Terms & Conditions, your order, or our website, please contact PURCHASUM through the contact details provided on our website.